Seems like you're in . Would you like to go to the store for ? Yes please, or No thanks.
account icon arrow-left-long icon arrow-left icon arrow-right-long icon arrow-right icon bag-outline icon bag icon cart-outline icon cart icon chevron-left icon chevron-right icon cross-circle icon cross icon expand-less-solid icon expand-less icon expand-more-solid icon expand-more icon facebook-square icon facebook icon google-plus icon instagram icon kickstarter icon layout-collage icon layout-columns icon layout-grid icon layout-list icon link icon Lock icon mail icon menu icon minus-circle-outline icon minus-circle icon minus icon payment-american_express icon payment-cirrus icon payment-diners_club icon payment-discover icon payment-google icon payment-interac icon payment-maestro icon payment-master icon payment-paypal icon payment-stripe icon payment-visa icon pinterest-circle icon pinterest icon play-circle-fill icon play-circle-outline icon plus-circle-outline icon plus-circle icon plus icon rss icon search icon shopify icon snapchat icon trip-advisor icon tumblr icon twitter icon vimeo icon vine icon yelp icon youtube icon city bike electric bike cargo bike folding bike Skip to main content

Ready to Ride Instructions

Ready to Ride Instructions

Congratulations on your new bike!

Our service team has prepared your bike to be ready to ride once you unbox it, look below for unboxing and unfolding instructions. Please reply to our email about your bike purchase if you have any questions!


  1. Take care opening the bike box. If you the box lid was secured with large metal staples, remove these or press them back so they can't catch your hands or clothing. 
  2. Pull your bike out of the box straight up, get assistance if needed. 
  3. Pull off all packaging. Most of our packaging can be recycled or reused.


All of our bikes have been prebuilt and reboxed for our customers. The next steps for you are to simply unfold, attach any pedals or small parts like reflectors. Below are videos for each style of bike. Find yours and follow along!

Link A7 and C8

Unfolding (Eclipse, Link, Node, Swoop & Verge)

BYB Owner Briefing

Installing Pedals

You will need grease and a pedal wrench or 15mm open-end wrench. Pedals are side specific with letters on the spindle. The pedal with an R is for your right side where the chain is - turn your pedal to the RIGHT to tighten. The pedal with the L is for your left side and is reversed threaded so turn it to the LEFT to tighten. Use a pedal wrench or 15mm open-end wrench to tighten your pedals.

Pump Up Your Tires

Tire pressure recommendation is on the side of the tire in a range of PSI.

Register for Tern Care

Register for Tern Care at to double your warranty from 5 years to 10 years